service related questions

Unfortunately, most modern electronics require a component level repair. That means that we have to determine exactly which transistor or microchip is bad and replace that part. This level of repair requires more sophisticated diagnostic tools within our shop. Therefore, the majority of items must come into our shop for repair. However, our service call fee includes the pickup and return delivery of your item.

We service everything we sell. However, we do limit service on some brands and items that we don't sell. Please call
316-264-3284 for details.

No. We have a Check-In fee on all items left for repair. This fee is collected when the item is dropped off. However, if the set is repaired, the Check-In fee is deducted from the final repair bill.

No. However, when you purchase a new set from us, we can pick up and dispose of your old set at the time of delivery for FREE.

Do you pick up old, non-working TVs?

Do you give free repair estimates?

Do you service all brands?

Can you fix my TV in the home?

Contact us

Location & Hours

737 S. Washington
Wichita, KS 67211
316-264-3284 - phone
316-263-3881 - fax

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Copyright 2017 Hephner TV & Electronics