service related questions

No, we do all our repairs in the store. If you get it to us, we can help you unload it:. Alternatively, we can pick up the item for repair and bring it back afterwards, for an additional charge (see Service Rates tab).

One reason we sell the brands we sell is because they have great reliability and a track record of repair-ability and/or solid manufacturer support. This is, unfortunately, rare: a lot of modern electronic brands are purely disposable. Even within reputable brands, different models and product lines have different levels of repairability and support, often depending on which retailer sold it. It’s always best to call (316-264-3284) before bringing something in, just to make sure it’s something that can be serviced.

No. We have a check-In fee on all items left for repair. This fee is collected when the item is dropped off. However, if the set is repaired, the check-In fee is deducted from the final repair bill.

No. However, when you purchase a new set from us, we can pick up and dispose of your old set at the time of delivery for FREE.

Do you pick up old, non-working TVs?

Do you give free repair estimates?

Do you service all brands?

Can you fix my TV in the home?